Modern Reviews

reed northcott

I worked with Amy (Service Advisor), and she was incredibly welcoming, professional, and polite. Every time she spoke with me face‑to‑face, she had a genuine smile, which made the experience even better. I dropped my car off Thursday evening for an 8 AM oil change on friday, and it was ready even earlier than the estimated time they gave me. The whole process was smooth and efficient. I really appreciated the great customer service.

alexis ford

They were honest and upfront with all did not yank your chain. Alex in service was amazing she definitely helped out and didn’t try to get me to do a lot of extra stuff that was not necessary this place is beginning to be anxiety free even after you purchase first service was amazing

Tasha Worelds

Josh G was amazing and easy to work with! Go see him for your new car needs! Christopher was also tip tier. Both of them went above and beyond to make my experience great!

Vishav Priya

I can’t say enough about Tom at Modern Nissan of Lake Norman. He treated me like family from the moment I arrived. While I was going through the numbers, Tom made sure I had coffee, checked if I was comfortable, and genuinely made me feel at home. That kind of care is hard to find these days. But it wasn’t just the little gestures—Tom really listened to what I needed and fought hard to get me the best deal. He was honest, patient, and never made me feel rushed. You could tell he actually cared about making sure I drove away happy, not just making a sale. The whole experience felt personal. Tom remembered details about what I was looking for and followed through. He’s the kind of person who restores your faith in car dealerships. Modern Nissan is lucky to have him. Thanks Tom for treating me right. I’ll definitely be back and recommending you to everyone I know. Vishav

Ty Delp

Brian was great!!!

Melissa Enberg

Seamless and attentive. Honest and genuine folks!

Tina Artman

I just leased a new car from Modern Nissan Lake Norman and it was a very pleasant experience. It’s the second time I’ve worked with Brian Barner, who’s is a Senior Sales Consultant, and he is great. I explained what I wanted and the financial parameters that I was working within and he honored them and helped me get the car I wanted. Leasing process was so easy and straightforward and the Finance Manager, Jose Ramirez, was so helpful. I felt no pressure from Brian or Jose, and walked out with what I wanted. I’ll be going back there again. Thanks guys!

Matthew Brown

Best experience I have had at any car dealer ever. Go check them out even if you have less than perfect credit. Taryn, Brian Cortez and Chris will treat you better than you have ever been treated before. Highly recommend these guys. Way to go Modern.

anne klein

This is my second Nissan vehicle certified pre-owned from lake Norman Nissan! They have always been helpful from sales to service! Work with Tom, you can’t go wrong!

Ally Russell

I had a really good experience buying my Nissan Rogue from Cortez! He was super easy to talk to and made everything feel simple and not stressful at all.

Kelli Jackson

Brian was very nice and attentive and knowledgeable. Him and Terrell really worked with me and I have a wonderful rate.

Terica Bailey

I had an amazing experience at Modern Nissan of Lake Norman! I worked with Brian Cortez, who made the entire process smooth, stress-free, and honestly enjoyable. The whole team was fantastic from start to finish. They previously helped my fiancé about two months ago, and after seeing how well everything went, I knew I had to come back—and I’m so glad I did. They gave me a great deal on my trade-in and helped me get exactly what I wanted: a brand-new car with a sunroof, plus a 100,000-mile warranty and gap coverage for peace of mind. I truly feel like they took care of me and made sure I left happy. This is a car I plan to keep forever, and I couldn’t be more excited. Highly recommend Brian and the entire team if you’re looking for a great car-buying experience!

Ramkumar Dasarathan

Cortez is great in helping me find my desired car. I will recommend him.

Pam Sass

We had a great experience at Modern Nissan of Lake Norman. Christian Marge was a pro! We love our new Nissan Rogue.

B Anderson

Fabulous dealership with a superb service center. The sales team starting with manager, Taryn B is awesome. Definitely not your typical dealership management that just sits behind the desk. Taryn is out on the lot, making all final details a simple process and not stressful. Kudos to Nissan for assigning Taryn to management. Finance office run by Chris B Is quick, efficient and precise with all aspects of the car financing process. And finally my Sales Rep Mr Cortez had the knowledge of the vehicle and was able to answer every single question I had. Overall, this team is awesome and I will be back for Nissan car number 4 in due course.